Effective Date: 03/31/2025
AVT (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and protect the information obtained from our customers when using SMS communications through our Dialpad platform. By interacting with us via SMS, you agree to the practices outlined below.
- Information We Collect
- Personal Information: We may collect your phone number, name, and other identifying details necessary for communication.
- Message Content: SMS messages you send to us, including any responses, questions, or feedback, may be stored to help us provide better service.
- How We Use Your Information
- Service Delivery: We use your information to communicate with you, provide updates on your services, and respond to your inquiries.
- Improvement of Services: Information collected may help us improve our services, customize your experience, and enhance our offerings.
- Legal Compliance: Your information may be disclosed if required to comply with legal obligations or protect our rights.
- Data Security
We implement security measures to protect your information from unauthorized access, disclosure, or alteration. While we work to safeguard your information, please be aware that no electronic transmission is 100% secure. - Data Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. - Your Rights and Choices
- Opting Out: You may opt out of SMS communications by replying “STOP” to any message received.
- Help & Support: If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at info@avtinfo.com.
- Access and Updates: You may contact us to update or access the personal information we have on file.
- Changes to This Policy
We may update this policy periodically. Changes will be effective upon posting, and we will notify users of significant changes as required. - Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy, available at https://avtinfo.com/privacy-policy/. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. - Contact Us
For questions or concerns regarding our SMS Privacy Policy, please contact us at:
AVT
info@avtinfo.com
925-838-8444
38 Beta Court Suite C-38, San Ramon, CA 94583