Effective Date: 03/31/2025
AVT (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and protect the information obtained from our customers when using SMS communications through our Dialpad platform. By interacting with us via SMS, you agree to the practices outlined below.
Product Description
By providing your mobile phone number, you consent to receive SMS messages from AVT related to my estimate and project, scheduling the service visit, and notifications when the technician is nearby the area.
Message Frequency
- Message frequency may vary.
Message and Data Rates
Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at 925-838-8444 and/or info@avtinfo.com.
Privacy Policy
Your phone number will be handled in accordance with our SMS Privacy Policy, available at https://avtinfo.com/privacy-policy-for-sms-communications/. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Data Security
We implement security measures to protect your information from unauthorized access, disclosure, or alteration. While we work to safeguard your information, please be aware that no electronic transmission is 100% secure. - Changes to This Policy
We may update this policy periodically. Changes will be effective upon posting, and we will notify users of significant changes as required. - Contact Us
For questions or concerns regarding our SMS Privacy Policy, please contact us at:
AVT
info@avtinfo.com
925-838-8444
38 Beta Court Suite C-38, San Ramon, CA 94583